Terms of Service
Last updated: September 28, 2026 • Please read these terms carefully before creating or operating your online store.
The 0% Transaction Fee Guarantee
Storofy never takes a percentage cut or per-order take fee from your sales. Every dollar you earn from your customers belongs entirely to your business, regardless of your plan tier.
Acceptance of Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Merchant", "you", or "your") and Storofy ("we", "us", or "our") governing your access to and use of our platform, website, e-commerce storefront builder, checkout systems, APIs, and associated merchant services.
By opening a Storofy account, connecting a domain, or processing transactions through Storofy, you explicitly agree to comply with and be bound by these Terms.
Eligibility & Account Security
To create and operate a Storofy merchant store:
- You must be at least 18 years old or the legal age of majority in your jurisdiction.
- You must provide accurate, current, and complete legal business contact and registration details.
- You are solely responsible for maintaining the confidentiality of your login credentials and two-factor authentication tokens.
- You are responsible for all actions, transactions, and content generated under your account credentials.
Acceptable Use & Merchant Conduct
You agree to operate your store in compliance with all applicable local, national, and international laws. You must not list, sell, or facilitate:
Subscription Plans, Billing & Upgrades
Storofy operates on transparent flat-rate subscription plans (billed monthly or annually). By subscribing to a paid tier:
- Your subscription renews automatically at the beginning of each billing cycle unless cancelled prior to the renewal date.
- Payment is processed securely using your selected payment method via Stripe.
- Any changes to subscription rates will be communicated at least 30 days in advance via registered email.
- You are responsible for all applicable governmental sales taxes, VAT, or duties related to your subscription.
Intellectual Property & Brand Ownership
Your Content: You retain complete, unrestricted intellectual property rights over your logos, product photos, trademarks, copywriting, and customer lists uploaded to Storofy. We claim zero ownership over your brand.
Storofy Platform: All platform software, UI components, proprietary templates, infrastructure code, logos, and trademarks belong exclusively to Storofy and its licensors.
Cancellation & Account Termination
You may cancel your Storofy subscription at any time directly through your store dashboard settings. Upon cancellation:
- You retain full access to your store until the end of your current prepaid billing cycle.
- You can download and export all your product, customer, and order records in standard CSV format.
- We reserve the right to suspend or terminate accounts that violate our Acceptable Use Policy or engage in fraudulent activities without prior notice.
Service Availability & Disclaimer of Warranties
We strive to maintain a 99.98% platform uptime. However, the Platform is provided on an "AS IS" and "AS AVAILABLE" basis. Storofy makes no warranties that the platform will be uninterrupted, error-free, or completely immune to cyber-attacks, although enterprise security mitigations are continuously deployed.
Legal Contact
For legal notices, contract inquiries, or official service of process, please contact our support team: